These Terms govern your use of the TraderPassport mobile app, public passport pages and related services (the "Service"). The Service is provided by Fynex Technology Pte. Ltd. (UEN 202625322Z), a company incorporated in Singapore with its address at 60 Paya Lebar Road, #12-03, Paya Lebar Square, Singapore 409051 ("Fynex", "we", "us"). By creating a passport or otherwise using the Service you agree to these Terms. If you do not agree, do not use the Service.
1. Eligibility
You must be at least 18 years old and able to enter into a binding contract to use the Service. You must not use the Service where doing so would breach the laws that apply to you.
2. What the Service is, and what it is not
TraderPassport is a software tool that helps you organise and present your own trading history, identity checks and trading accounts as a portable profile ("passport") that you can choose to share.
Fynex is a technology company only. We are not a broker, dealer, exchange, investment adviser, fund manager, financial institution or credit bureau. We are not licensed or regulated by the Monetary Authority of Singapore or any other financial regulator. We do not hold or move money, do not open or manage trading accounts, and do not place, copy or recommend trades.
3. No financial advice
Everything shown in the Service, including scores, levels, statistics, charts, badges and programme listings, is general information calculated from data you provide or authorise. It is not financial, investment, tax or legal advice, and not a recommendation to buy or sell any product or to trust any person. Past performance does not guarantee future results. Trading leveraged products carries a high risk of loss. Consult a licensed professional before making financial decisions. Our Risk Disclaimer forms part of these Terms.
4. Your account and your content
- You must give accurate information and only add trading accounts, documents and social profiles that belong to you.
- You are responsible for keeping your device and passport secure. Anyone with access to your unlocked device may be able to view your passport.
- You keep ownership of the information you add. You give Fynex a non-exclusive, worldwide, royalty-free licence to host, process and display it only as needed to operate the Service and as you choose to share it.
- You control what appears on your public passport through the privacy settings in the app.
5. Connecting trading accounts
If you choose a live connection, you provide a read-only (investor) login for an account you own. The login is passed once over an encrypted connection to our data-connection provider, a specialised third-party service, so that it can read balances and closed trades. We do not store the investor password. A read-only login cannot place trades or move funds. You must not provide a master or trading password. You can disconnect an account at any time in the app.
Statements and manually entered trades are your own records. We do not guarantee that any broker, platform or data provider is accurate, available or continues to support connections.
6. Reviews, seals and stamps
Where the app shows a seal, "verified" badge or ownership stamp, it means that the TraderPassport review team checked the documents or evidence you submitted at that time against our internal checklist. A seal is not a guarantee of identity, skill, solvency, honesty or future performance, is not a regulated identity verification, and is not a government document. We may decline, withdraw or revoke a review result at any time, for example if evidence turns out to be inaccurate.
7. Verified Trader Panel, points and vouchers
If we accept you onto the Verified Trader Panel, you may write broker reviews and answer surveys. You may only review brokers where you hold an account stamped in TraderPassport, and your review must reflect your honest experience. Approved reviews are published on public broker pages under your handle, labelled "Verified client · rewarded panelist". Brokers may post one public reply but cannot remove a review. We may moderate, decline or remove reviews and survey answers that break these Terms, and anyone may report a review to us.
Points are paid for approved submissions whether the review is positive or negative. Points have no cash value, cannot be transferred or sold, and may be changed, expired or withdrawn if we find abuse. Gift vouchers are supplied subject to stock and the issuer's own terms. Deleting your account forfeits any unredeemed points.
8. Offers, leaderboards, coaching and mentors
- Offers: broker and prop-firm offers are sponsored, are made by the third party, not by us, and are not advice. Claiming an offer shares passport access with that firm for the period you choose.
- Leaderboards and Open to offers: both are optional. When you turn them on, your handle and the information described in the Privacy Policy are visible to others as stated in the app.
- AI coach: the optional coach produces automatically generated educational tips that may be inaccurate. They are not financial advice.
- Mentors: a mentor you add gets read-only access to your progress until you revoke it.
9. Brokers and third parties
The Service may list brokers, prop firms or programmes and may let you send them a request. These third parties are independent of Fynex. We do not endorse them, are not responsible for their products, decisions or conduct, and do not receive client money on their behalf. Any relationship you enter with a third party is between you and that party.
10. Acceptable use
You must not: impersonate anyone or submit forged or altered documents or statements; misrepresent trading results; write fake, paid-for or misleading reviews or reviews of brokers you have not used; use the Service to solicit investments, manage other people's money or give financial advice without the required licences; scrape, reverse engineer or disrupt the Service; upload unlawful or infringing material; or use the Service for money laundering, fraud or any other illegal purpose.
11. Intellectual property
The Service, including its software, design, scoring methods and the TraderPassport name, belongs to Fynex or its licensors. We grant you a personal, non-transferable, revocable licence to use the app for its intended purpose. Apple's standard licensed application end-user licence agreement also applies to the iOS app, and these Terms prevail where they are more specific.
12. Availability and changes
We may change, suspend or discontinue any part of the Service. We aim to give reasonable notice of material changes. We may update these Terms; the effective date above will change and, for material changes, we will notify you in the app. Continued use after an update means you accept the updated Terms.
13. Disclaimers
To the fullest extent permitted by law, the Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including accuracy, fitness for a particular purpose and non-infringement. We do not warrant that data from brokers or providers is complete or correct. Sample passports, journeys, charts and figures shown on our website and in marketing are illustrative only and do not describe any real trader. See the Risk Disclaimer for more.
14. Limitation of liability
To the fullest extent permitted by law, Fynex and its directors, employees and suppliers are not liable for any indirect, incidental, special or consequential loss, or for any trading or investment loss, loss of profit, data or opportunity, arising out of or in connection with the Service. Our total liability for any claim relating to the Service is limited to SGD 100. Nothing in these Terms excludes liability that cannot be excluded by law.
15. Indemnity
You agree to indemnify Fynex against claims, losses and costs arising from your breach of these Terms or your misuse of the Service.
16. Ending your use
You may stop using the Service at any time. Deleting your account in the app (More → Security → Delete account) removes your passport from your device and from our servers as described in the Privacy Policy. We may suspend or end your access if you breach these Terms or if required by law.
17. Governing law
These Terms are governed by the laws of the Republic of Singapore. The courts of Singapore have exclusive jurisdiction over any dispute arising from or relating to these Terms or the Service, unless mandatory law where you live provides otherwise.
18. Contact
Fynex Technology Pte. Ltd.
60 Paya Lebar Road, #12-03, Paya Lebar Square, Singapore 409051
Contact form: Help & Support