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Help & support

Answers to the questions we hear most, and a direct line to our team for everything else.

Frequently asked

A digital trading profile. You connect or import your trading accounts, verify who you are, and get one passport with your Trader Score and track record that you can share with brokers, prop firms and followers. It is not a broker and never places trades.

No. Live MT4 and MT5 connections use your read-only investor password, which can only read balances and closed trades. TraderPassport cannot open, close or change positions, and cannot move funds.

In the app, open More → Security → Delete account. This deletes your account, your passport on our servers, your perks history and disconnects every live account. It cannot be undone.

Only the fields you make public in More → Privacy. Brokers see more only when you approve their access request, for the time you choose, and you can revoke it at any time.

Every review on a broker page has a "Report this review" link. You can also use the form below and choose "Report a review or user". Our team checks every report.

Verified panelists earn points for approved broker reviews and surveys. Redeem them in Perks → Rewards; our team sends the voucher code to the app, usually within a few working days.

No. Scores, coaching tips and offers are information only. Past performance does not guarantee future results.

Brokers and prop firms can also apply directly in the broker panel.

Write to us

Messages go straight to our support team. We reply through the contact you leave.

Never include passwords or full card numbers. To delete your data right away, use More → Security → Delete account in the app.